Reprinted from Candid Learning.
A confluence of a global pandemic, growing social unrest, and a totally bifurcated economy is testing the capacity and potential of American philanthropy as never before. The stark reality is that already huge gaps between the haves (primarily the affluent and those who can adapt seamlessly to the contact-free economy) and have-nots (who are lucky to survive paycheck to paycheck) in wealth, health, education, technology, and every other way are growing alarmingly deeper and deeper. America’s nonprofits are purposely designed to address these gaps and provide much-needed help to those in jeopardy. Their impact depends on the better angels of our nature and the generous nature of the American people to share precious gifts of time and money to fuel their noble missions.
But the practice of fundraising must adapt like everything else in a world vastly different than it was before March 2020. As a fundraising trainer/consultant, I have the benefit of working with and learning daily from those who donate, solicit, and benefit from the loop of philanthropy. I see a hybrid model emerging in which we blend time-tested principles, strategies, and best practices that have worked in the past with new realities.
My favorite approach in addressing complex situations is coming up with lists of 10 prime elements. Here’s my list of reminders for nonprofit leaders, both professionals and volunteers, to move forward with their essential tasks of discovering, cultivating, soliciting, and stewarding gifts of time and money to improve the world when their roles have never been more essential.
#1. It starts and ends with your mission
There are more than 1.5 million registered nonprofits in the U.S., more than 100,000 in Texas and more than 6,000 in the San Antonio, Texas, area alone. It is time for their leaders to honestly, and perhaps painfully, revisit their reasons for being. How do their missions address the current crises of health and racism? They must have compelling and timely responses to compete in the fiercely competitive philanthropic marketplace.
#2. Fundraising mechanics remain unchanged
The gifting cycle can be described simply in four distinct phases:
- Discovery: Identification of those most likely to provide support
- Cultivation: Forging a personal and emotional alignment between donor and nonprofit
- Solicitation: The who, when, where, how much, and for what purpose we ask
- Stewardship: The acknowledgment, gratitude, and reporting on gift impact, so next year we can ask again and ask for an even more generous gift
The strong stock market is a powerful reminder that there is plenty of wealth available for philanthropy for those nonprofits that strategically embrace all four phases.
#3. Handshakes are history
Social distancing necessitates dramatic changes in moving forward in the four phases. For as long as we can remember, face-to-face meetings served as the gold standard in fundraising, especially in securing major gifts. We now must substitute virtual communication and interactions with commitment, persistence, and especially creativity.
#4. Friendships rule over relationships
I once heard relationships described as something you have until something better comes along. Our goal in fundraising is to earn something much more sustaining—a lifelong friendship based on shared values, interests, and priorities that are nurtured and deepened over time, not single philanthropic transactions. We should never lose sight of the awesome reality that donors are forced to choose not between the good the bad, but to allocate finite resources among the good and the good.
#5. Collaborate like your life depends on it
Our overarching goals are to touch, improve, and save more lives, not perpetuate organizations. As never before, leaders in the sector need to come together to find ways to communicate, cooperate, and collaborate to advance their good works in the most effective and efficient ways possible and maximize impact
#6. It’s simply harder to spend money
Extravagances like travel, fancy dining, parties, designer clothes, and other expenditures are less likely, and we’re spending less money as a result. How about sharing these forced savings with those less fortunate during their time of profound need?
#7. Donor-advised funds (DAF)s have deep pockets
It’s reassuring to watch a historic explosion in the grants being made through DAFs. But the truth is there is so much more potential to tap these funds. It’s been estimated that over $120 billion is sitting in DAFs and community foundations that can be put to work. David and Jennifer Risher from San Francisco, California, have created the #HalfMyDAF challenge to move money out of “parking lots” and speed them to charities in need. To encourage people to give more freely from their donor-advised funds in response, the couple is offering to give up to $1 million to donors’ favorite nonprofits. But there is a catch: The contributions will be made only if the donors pledge to empty half of their DAF accounts and direct that money to charity by September 30, 2020.
#8. Computer screen fatigue is going viral
This might sound like a contradiction, but at the same time that we make it a goal to step up the number of virtual hugs we give our donors and friends, we must also find a way to respect their need to take a break from a non-stop barrage of virtual communication, whether it be videoconferencing, email, phone calls, or text. It is part of our job to find an appropriate balance of virtual communication and respectful space that fits each recipient.
#9. There are no board seats to waste
Too many nonprofits have given board members the option of not worrying about fundraising responsibilities. Those days are over. Every board member has a role to play in advancing the mission of their organization. Remember, board members can contribute mightily to resource development success by breaking the ice and simply introducing people they know from their personal, business, or civic networks to the good works of their organization. When the time is right, staff or other board members can step in and ask for gifts.
#10. Don’t take your foot off the gas pedal
The precious work of nonprofits advancing a majesty of noble missions continues, with the likelihood that the needs being served are escalating. American philanthropy is signaling its capacity and commitment to respond. That means that you must turn up the volume in telling your stories of the impact of gift dollars, nurturing relationships, and asking for support. Don’t make the mistake of slowing down to watch what others are doing. The leadership of nonprofits in touching, improving, and saving lives is more essential than ever. Continue the wonderful pursuit of good works and a safer, healthier, and more socially just world!
You can also learn more about this topic by listening to the recording of the webinar 10 Truths of Fundraising’s New Frontier presented by Eskin Fundraising Training.