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How to gather high-quality nonprofit client feedback

Experts from Listen4Good and Feedback Labs share research-backed best practices for how to gather high-quality nonprofit client feedback to improve programs and achieve greater impact.

By Valerie Threlfall (she/her) and Megan Campbell (she/her)

February 27, 2024

Boosting your visibility and funding by listening to the people you serve

People are paying more attention to how nonprofits listen to the people they serve. Leading foundations increasingly value nonprofits that have strong feedback practices. They want to support organizations that actively solicit—and act on—feedback. Information about how specific nonprofits gather…

By Megan Campbell (she/her), Eva Nico (she/her), and Ofira Bondorowsky (she/her)

February 23, 2021

Listening During Crisis: An Essential Competency

As the COVID-19 death toll rises around the world, economic recession leads to hunger and insecurity, and police brutality in the US lays bare long-standing inequities, foundations around the globe have switched into crisis mode. This moment of crisis invites…

By Megan Campbell (she/her)

October 5, 2020