You absolutely need a monthly giving program, and here’s why
Chances are, if you don’t have a monthly giving program, you will have to persuade others in your organization to embrace this proven revenue-raiser. The first reason alone—more money—should convince them. But, as you know, rational thinking doesn’t always prevail. Some in your organization will object because they want to focus on major gifts, not invest in a new program. Or they think using monthly giving will only raise a small amount of money.
To help you address these objections, I’m going to detail seven compelling reasons why a strong monthly giving program will provide you with more security, and improve your impact. In my new book, How to Create Lifelong Donors Through Direct Mail, you’ll find an easy-to-read, step-by-step guide on establishing this profitable vehicle at your organization.
Reason #1: You raise more money
Sustainers will give you two to four times more money annually than they would by making single gifts. For example, if you convert a one-time $50 donor into a $15-a-month donor, your organization realizes nearly four times more money ($180 versus $50).
Reason #2: You develop a more positive relationship
One reason you may face attrition is that your relationship with supporters is based on repeated asks: “Can you give us another gift?” Some organizations are great at stewardship, but the majority of donor interactions involve asking for more money, rather than offering authentic gratitude and sharing the impact of the donor’s gift.
If a friend calls every few weeks to ask you to buy lunch, it can negatively impact your feelings toward the individual. Soliciting donors 10 to 20 times a year can produce the same effect. When giving is automatic, however, you can focus on strengthening the bond because you don’t repeatedly ask.
Reason #3: Monthly donors give for more years
Sustainers stay active for more years than single-gift donors, as dozens of monthly giving audits prove. Sustainers can easily be worth 10 times as much over a lifetime of giving.
Reason #4: You can rely on sustainers
Monthly giving helps you plan better because it provides stable, predictable income. It is close to recession-proof; we’ve seen very few cancellations, even during hard economic times.
Reason #5: You lower your costs
The public’s perception is that the lower fundraising costs are, the better. Recurring giving lowers your expenses. You don’t have to send monthly donors every appeal—therefore you save in design, printing, and postage costs. That adds up to a lot of money when you have thousands of regular donors.
Reason #6: Your income will grow over time
A $15-a-month donor gives $180 a year. Each year you should ask them to increase their monthly pledge a bit (upgrading). A $5 upgrade is 33 percent more money each year. So even if your program is not adding net sustainers, income will increase.
Reason #7: Convenience
When I wrote Hidden Gold twenty years ago, I claimed that donors find monthly giving more convenient. A few years later, Rosemary Oliver at Amnesty International surveyed sustainers to discover why people join. She discovered that “9% joined Amnesty’s monthly giving program to stop torture, while 51% said they became a sustainer because it was convenient for them.” I knew that convenience played a big factor. I didn’t understand how much.
Your donors appreciate the convenience of automatically paying their Netflix or utility bills. Businesses have embraced the “subscription economy” because it’s profitable. In some countries, people don’t use checks. All payments are automatic, online or via cell phones.
Excerpted from How to Create Lifelong Donors Through Monthly Giving.
Paul Sokol says:
First off, to answer all the comments about which platforms work, you will probably want to invest in a proper CRM that does recurring billing. For me personally, I use Infusionsoft but that might be too much overhead depending on your monthly operating budget.
The benefit of using a formal CRM is that you can communicate with donors easier and build in automation to do such things like ask for an annual bump in their monthly contribution. You can also use the tool for managing relationships with bigger partners/vendors.
Now, my original comment was that in addition to a monthly subscription, you can also test out a quarterly donation program. Especially for businesses that want to donate, making a solid donation each quarter can help with their own budgets :)
Jewlee Weah Tweh says:
what platform to operate from? Do you have any recommendations/options?
I would also be interested in recommended platforms.
Our foundation is also looking for a monthly giving processing solution. Any low-cost options?
Do you have a platform that you recommend for processing monthly giving payments. This is where we get stuck, we use go fund me and this is not an option that they have.